Frequently Asked Questions about rancid - last updated 20170912.

This FAQ contains information that may not apply directly to versions of
rancid prior to 3.0.  It also contains paths containing tags such as
<PREFIX>, which refer to paths that are site-specific and are determined
by how rancid was configured at installation time.  These are explained
briefly in the configure --help output.  Below are the defaults used in
rancid.

	PREFIX		configure --prefix= option. default: /usr/local/rancid
	EPREFIX		configure --exec-prefix= option.  default: <PREFIX>
	BINDIR		configure --bindir= option. default: <EPREFIX>/bin
			The location of clogin, etc.
	SYSCONFDIR	configure --sysconfdir option. default: <PREFIX>/etc
			The location of rancid.conf, etc.
	LOCALSTATEDIR	configure --localstatedir option. default: <PREFIX>/var
			The location of the CVS repository, log files, etc.

The most recent FAQ can be found at http://www.shrubbery.net/rancid/FAQ

ToC
1) Platform/Device specific
2) CVS and filesystem permissions
3) General
4) Extending RANCiD
5) O/S specific
6) E-mail problems
7) I am still stuck
8) License

1) Platform/Device specific
Q. I have a Cisco Catalyst 6500 series switch running the IOS (NOT catOS)
   software, is the router.db device type cisco or cat5?
A. A catalyst running IOS is type "cisco".  The 'show version' output will
   have banner including a phrase similar to "Cisco Internetwork Operating
   System Software".  See the router.db(5) manual page.


Q. I have Hybrid Cisco switch, like a cat5k with an RSM.  How do I collect
   both the routing engine and switch configurations?
A. Recommended way is to use two entries in the router.db, one for each.
   For example:
	cat5k_rsm.domain.com;cisco;up
	cat5k_sw.domain.com;cat5;up


Q. I have a Cisco ??? on which collection stopped working, but clogin works
   as expected.
A. Check if 'write term' produces output.  Some IOS combined with large
   configs and low free memory produce zero 'write term' output, esp. combined
   with a memory leak.  The device will have to be rebooted and/or upgraded.


Q. I have a Cisco Catalyst switch.  clogin connects, but after receiving the
   prompt, it stalls until it times out.  Why?
A. This may be due to your prompt.  CatOS does not include an implicit '>' in
   it's prompt, like IOS does.  clogin looks for '>' during login, so specify
   your prompt with a trailing '>'.  Also see cat5rancid(1).  For example:
	cat5k>
	cat5k> enable
	Password:
	cat5k> (enable)


Q. Why won't a saved HP Procurve configuration load onto the switch to restore
   the configuration.
A. Stefan Metzger and Per-Olof Olsson have found that the Procurve O/S does
   not like the leading comments, the lines beginning with ';', so remove
   these comments in whatever manner you wish.  Also, they appear to expect a
   leading comment line that varies between different models, for example:
	"; Running config file:"
   OR
	"; JJBA8<any other chars>"


Q. Polling a ZebOS box fails from cron, but is successful from the command-
   line.
A. This is the tty/pty handling of either your O/S or ZebOS.  Supposedly,
   changing the TERM in <SYSCONFDIR>/rancid.conf to the following seems to
   fix it.
	TERM=vt100;export TERM
	COLUMNS=160; LINES=48; export COLUMNS LINES


2) CVS and filesystem permissions

   WARNING: Be careful when mucking around with the repository!

Q. I am new to CVS, where can I find additional information?
A. The manual page for CVS is quite complete, but can be be overwhelming even
   for someone familiar with RCS.  There are some excellent resources on the
   web.  See http://en.wikipedia.org/wiki/Concurrent_Versions_System and
   http://cvshome.org/.


Q. Errors are showing up in the logs like:
	cvs [diff aborted]: there is no version here; run 'cvs checkout' first
A. The directory was not imported into CVS properly or was not properly checked
   out afterward, so CVS control files or directories do not exist.  rancid-cvs
   should always be used to create the directories and perform the CVS work.
   If it is just the directories that have been created manually, save a copy of
   the router.db file, then remove the group's directory, use rancid-cvs, and
   replace the router.db file.  If the CVS import was also performed manually,
   cd to <LOCALSTATEDIR> and use 'cvs co <rancid group>' to create all the CVS
   control bits.


Q. Errors are showing up in the logs like:
	cvs commit: Up-to-date check failed for `filename'
A. This could mean that the version of the file that rancid has is older than
   the one in repository or that the file is missing.  That could be due to a
   filesystem error, a system crash, a rancid crash or premature termination,
   or some third party altering the repository or rancid's local repository.
   Third parties should NOT alter the repository or rancid's local repository,
   except for editing the router.db file.  All other modificiations should be
   left to rancid's automation.

   To recover, run cvs update in the group's directory as the rancid user.  If
   the update fails or creates conflict, the files can be removed and the cvs
   update re-run.  Some files are not saved in cvs, but these will be
   re-created without harm..

   Some have asked why rancid does not run a cvs (or svn or git) update itself.
   If it did, it could inherit malicious modifications in the repository meant
   to hide the modifications.


Q. I keep receiving the same diff for a (or set of) devices, but I know the
   data is not changing repeatedly.  Why?
A. This is probably a CVS or filesystem permissions problem.  Check the log
   file from the last run for that group for clues first; it may provide the
   exact cause.

   Note: It is very important the following be done as the user who normally
         runs the rancid collection from cron.

   Check the cvs status of the device's file.  example:

   guelah [2704] cvs status rtr.shrubbery.net
   ===================================================================
   File: yogi.shrubbery.net        Status: Up-to-date

      Working revision:    1.197   Tue Jul 10 15:41:16 2001
      Repository revision: 1.197   /usr/local/rancid/var/CVS/shrubbery/configs/rtr.shrubbery.net,v
      Sticky Tag:          (none)
      Sticky Date:         (none)
      Sticky Options:      (none)

   The Status: should be Up-to-date.  If the status is "Unknown", then somehow
   the file has been created without being cvs add'ed.  This should be
   corrected by removing that device's entry from the group's router.db file,
   run rancid-run, replace the entry in router.db, and run rancid-run again.

   If the Status is anything else, someone has most likely been touching the
   files manually.  Sane state can be achieved by removing the file and running
   cvs update <file> to get a fresh copy from the repository.

   Check the ownership and permissions of the file and directory and the
   directory and file in the cvs repository (<LOCALSTATEDIR>/CVS/).  They
   should be owned by the user who runs rancid-run from cron.  At the very
   least, the directory and files should be writable by the rancid user.  Group
   and world permissions will determined by the umask (default 027), which is
   set in <SYSCONFDIR>/rancid.conf.  Likely the easiest way to fix the
   ownership on the cvs repository is
	chown -R <rancid user> <LOCALSTATEDIR>/CVS <LOCALSTATEDIR>/<GROUPS>


Q. I am renaming a device but would like to retain the history in CVS.  How
   is this done?
A. CVS does not provide a way (AFAIK) to rename files or to rename or delete
   directories.  The best way is to copy the CVS repository file manually
   like this (disclaimer: BE VERY CAREFUL mucking around with the repository):
	% su - rancid_user
	% cd <LOCALSTATEDIR>
	% echo "new_device_name;device_type;up" >> <GROUP>/router.db
	% cp -p CVS/<GROUP>/configs/old_device_name,v \
		CVS/<GROUP>/configs/new_device_name,v
	% cd <GROUP>/configs
	% cvs update

   where GROUP is the name of the rancid group that the device is a member of.
   Once the renaming is complete, remove the old name from the router.db file
   and leave the CVS clean-up of the old filename to rancid.

   If one wanted to move a device to a different group and maintain the
   history, the same procedure would work, substituting the new group name
   appropriately and editing the router.db of both old and new groups, of
   course.

   SVN provides a rename function; but we suggest that you use it's
   copy function instead, and leave the clean-up of the old name
   to rancid.  So, you would use the copy function (proper
   substitutions, of course) in place of the cp in the CVS example,
   then commit the new file.


Q. I am new to svn.  Where can I find more information?
A. The svn so-called "red book" is the definitive guide.
   http://svnbook.red-bean.com/en/1.5/svn-book.html


Q. I am removing a group and would like to remove all traces of it from the
   rancid directory and the CVS repository.  How is this done?
A. As far as I know, CVS does not provide a way to remove directories.  First,
   remove the group from <SYSCONFDIR>/rancid.conf.  If rancid is running,
   wait for it to complete.  Then just recursively remove the
   directory.  For example, a group named "fubar":
	% su - rancid_user
	% cd <LOCALSTATEDIR>
	% rm -rf fubar CVS/fubar


Q. I would like to place my CVS repository on a remote machine.  How do I do
   that?
A. Assuming that you're starting fresh, its quite simple.  Before running
   rancid-cvs for the first time, adjust CVS_RSH & CVSROOT in rancid.conf
   similar to the following:
	CVS_RSH=ssh; export CVS_RSH
	CVSROOT="myhost:/fqpn/CVS"; export CVSROOT
   Note that CVS_RSH is not found in the sample rancid.conf that is distributed
   with rancid.


Q. I need a web interface to the rancid CVS repository, for the CVS unsavvy.
A. cvsweb works with rancid.  Other similar software may exist as well and
   there are similar tools for Subversion and git.
	http://www.freebsd.org/projects/cvsweb.html
   cvsweb.conf:
	@CVSrepositories = (
		'rancid' => ['RANCID CVS, '/full_path_to_the_RANCID_CVS'],
   where the path will be <LOCALSTATEDIR>/CVS.


3) General
Q. I have upgraded to rancid >=3.0 and I am not receiving updates for any
   devices.
A. Have you updated the format of your router.db files?  The field separator
   changed in 3.0.  See the UPGRADING file or router.db(5).


Q. I have a (set of) device(s) on which collection fails.  How can I debug
   this?
A. Our usual diagnostic procedure for this is:
   - Make sure that the appropriate *login (example: clogin for cisco) works.
     This tests to make sure you don't have routing or firewall issues, DNS
     or hostname errors, that your .cloginrc is correct, your banner does
     not have some character that *login does not like, and that the *login
     script doesn't have a bug of some sort.  For example:

        clogin cisco_router

     Should login to cisco_router and produce a router prompt that you can
     use normally, as if clogin were not used (i.e.: telnet cisco_router).

   - See if commands can be executed on the router via clogin.  This will
     exercise the *login functionality needed for rancid.  For example:

        clogin -c 'show version; show diag' cisco_router

     Should login to cisco_router, run show version and show diag, then
     disconnect and exit.  The output will be displayed on your terminal.

   - Then see if the correct rancid commands work against the router.  For
     example:

        rancid -t cisco cisco_router

     Should produce a cisco_router.new file (cooked to a golden rancid-style
     colour) in the current directory.  If it does not, try again with the
     -d option, so that the cisco_router.new file will not be removed if
     an error is detected.  Note: if you have NOPIPE set in your environment,
     a cisco_router.raw file will be produced that is the raw output of the
     dialogue with the device.

   If all of these work, make sure that the device's entry in the group's
   router.db file is correct and check the group's last log file for errors.


Q. I am receiving persistent diffs for up/down/added/deleted devices in
   router.db, but nothing has changed and the cvs repository is up to date.
A. Check that the configure process run during the installation of rancid
   determined the proper options for diff(1); look for diff in the
   control_rancid script.
   If you also run rancid from the command-line, be sure that your locale
   environment variables are consistent between your interactive and non-
   interactive (ie: cron) environments.  On some O/Ses, the locale will
   affect the operation of sort(1).


Q. I have received an e-mail with the subject "rancid hung - <group>".  What
   does this mean?
A. It means that the lockfile for <group> already exists and rancid-run is
   attempting to run again.  The lockfile prevents two instances of rancid
   from running simulaneously for the same rancid group.

   This could be due to a system crash or rancid being killed and this not
   having an opportunity to remove the lock or rancid could indeed be hung.
   Look at the system process list for an existing instance of rancid for
   the given group.  If none exist, simply remove the lockfile named in the
   email.  If it does exist, note what process in the progress group is hung
   and where it is hung (see system utilities ps, lsof, truss, ktrace, strace,
   dtrace and so on).  Kill the hung process and rancid may run to completion
   from there.

   If the hang occurs again, further debugging will be necessary and will be
   dependant upon what is hanging.  It has been observed that some devies
   have had bugs that cause interactive sessions to hang at exit and exhibit
   other exciting behaviors.


Q. Are there any characters in the banner that rancid has problems with OR
   I changed the device's command prompt and now collection is failing?
A. The trickiest part about clogin (et al) is recognizing the prompt
   correctly.  clogin looks for '>' and '#' to figure out if it is logged
   in or in enable mode.  So if you have a '>' or '#' in your login banner
   (or other motd), then clogin gets confused and will not be able to log
   in correctly, and thus rancid will fail.

   Don't use '>' or '#', or whatever the termination character of the given
   device's prompt is, in your prompt or in your banner or other motd.


Q. I am experiencing random login failures using telnet and am seeing a
   kerberos message like:
	Kerberos: No default realm defined for Kerberos!
A. This diagnostic output can confuse rancid if it appears amid a login prompt.
   The easiest work around is to tell telnet not to attempt kerberos
   authentication:
	 echo DEFAULT unset autologin >> ~/.telnetrc


Q. I use <BINDIR>/*login -c to run commands on multiple boxes.  Sometimes
   these are commands that take secondary input, like a filename.  How can I
   enter the data for that secondary prompt?
A. Two methods will work.  Write an expect script to be used with clogin's
   -s option, for which a few examples come with rancid like cisco-load.exp.
   OR provide all the input in one command with the -c option like so:
	Router#clear counters
	Clear "show interface" counters on all interfaces [confirm]
	Router#

	clogin -c 'clear counters\n'
   The specific return (\n) will be entered after 'clear counters' followed
   by the normal return after the command.  Some devices apparently eat the
   linefeed of the typical Unix \r\n sequence and require that a carriage-
   return be used instead (\r).


Q. I would like to collect device configurations every hour, but only receive
   diffs every Nth collection or every N hours.  Is this possible?
A. Certainly, but rancid does not provide such a mechanism natively.  Two
   approaches are recommended:

	1) Using your preferred mail-list software, add a list with a digest
	   and configure your MTA (example: sendmail) to send diffs to the
	   list.  Configure the mail-list software to force the digest at the
	   interval desired.  This allows folks to choose which type they
	   prefer, after each collection or every N hours.

	   This method also provides easy methods to archive the diff mail and
	   retrieve previous diffs.

	2) Write a script to send diffs, which saves the time it last ran
	   and passes this to the -D option of CVS.

   Obviously, the first option is the cleanest and most featureful, which is
   why the script mentioned in the second option is not provided.


Q. I'd like to have RANCID automatically begin collection when someone
   finishes configuring a router.  How can I do this?
A. Using a syslog watcher script, one can trigger RANCID from the syslog
   line emitted by, for example, an IOS router after configuration mode is
   ended.

   Here's a simple example using the Simple Event Correlator:
   (http://simple-evcorr.sourceforge.net/)

   If the syslog line in your logs looks like this (wrapped for readability):

   Apr  5 09:56:52 acc1.geo269.example.com 72: 000069: *Mar  6 21:40:13.466 \
   AEDT: %SYS-5-CONFIG_I: Configured from console by gwbush on vty0 (10.1.1.1)

   You would use a SEC configuration stanza like this:

   # example rancid trigger
   #
   type=SingleWithSuppress
   ptype=RegExp
   pattern=\s\S+:\S+\S+\s(\S+)\.example\.com.*SYS-5-CONFIG_I
   action=shellcmd /opt/rancid/bin/run-rancid -r $1
   window=1800

   This will execute the command '/opt/rancid/bin/run-rancid -r acc1.geo269'
   when it is fed a line like that syslog line.  The command will be run at
   most once every 1800 seconds.  If you do not get hostnames in your
   log lines that match your router.db entries, either fix your reverse
   DNS or remove the '-r $1' part.  And, if it can identify the group the
   device is part of, include the group on the command line to reduce the time
   it takes rancid to locate the group and avoid lock contention.


Q. I would like to limit the permissions of the rancid user on my devices.  Is
   this possible?
A. Strictly speaking, no.  Rancid needs permission to read device configuration
   and other data which is often not available to underprivileged users.
   However, if you use TACACS+, you can limit the commands that are available
   to a user.

   For example, to allow ping and show, but not "show tcp", and nothing else:

	user = rancid {
		cmd = "ping" {
			permit .*
		}
		cmd = "show" {
			deny tcp.*
			permit .*
		}
		# the default is to deny other commands
	}

   For RADIUS, Justin Grote suggested privilege levels:
   http://www.cisco.com/univercd/cc/td/doc/product/software/ios122/122newft/122t/122t13/ftprienh.htm

   Or, on a Juniper, configure a login class, such as below:

	set system login class RANCID permissions access
	set system login class RANCID permissions admin
	set system login class RANCID permissions firewall
	set system login class RANCID permissions flow-tap
	set system login class RANCID permissions interface
	set system login class RANCID permissions network
	set system login class RANCID permissions routing
	set system login class RANCID permissions secret
	set system login class RANCID permissions security
	set system login class RANCID permissions snmp
	set system login class RANCID permissions storage
	set system login class RANCID permissions system
	set system login class RANCID permissions trace
	set system login class RANCID permissions view
	set system login class RANCID permissions view-configuration

	set system login user rancid class RANCID


Q. For approximately X hosts (configs), what size server should we be
   considering - speed and data storage?
A. On modern machines it is unlikely you will have issues with disk space or
   memory - A heavily laden access router with a complex config won't consume
   more than a few megabytes of disk space for its configs over several
   years time (roughly 3 times the sum of all the config or */configs/* over
   2 years is a decent approximation).

   Rancid is typically CPU bound, if you have adequate network bandwidth, but
   truthfully it spends most of its time waiting for information from the
   devices it is polling and network RTT.

   Experience shows rancid takes around 50 Mhz * minutes / device of processing
   power. This means that a 1Ghz machine can poll:

      1000 Mhz * 60 (min/hour) / 50(Mhz min / device) = 1200 devices/hour

   That's obviously a ball park estimate which varies with many different
   factors such as the CPU type, the types of devices on your network, and
   the speed of your network.


Q. How can I run rancid to make the most efficient use of resources (i.e.
   run in the shortest amount of time)?
A. You can adjust PAR_COUNT in rancid.conf to achieve maximum efficiency
   during polling. You can watch the output of the standard unix command
   vmstat command during polling to determine whether or not the cpu is being
   wholly utilized - there should be little idle time and no process blocking
   (see vmstat(8)).

   Another simpler method is to look at the time stamps on the rancid log
   files, and adjust PAR_COUNT until the least amount of time is taken
   during polling. Make sure all devices are being polled by rancid before
   using this method - failing devices can extend the amount of time rancid
   takes to finish by a *LONG* period and throw your times way off.

   It may help to run rancid niced (man nice) if it will be sharing
   resources with other processes, as it may eat whatever is available if
   PAR_COUNT is set high. This is done by changing the crontab to be
   something like:

      5 * * * * nice -19 /usr/local/rancid/bin/rancid-run

   If you _do_ share resources with other processes but want rancid to
   run efficiently, probably the vmstat method above will work better -
   rancid may take a little longer to run but you won't be stepping on
   other processes.


Q. *login is failing to connect to devices via ssh with an error about the lack
   of a matching key or cipher, etc..
A. openssh has disabled (or removed from the default list offered) a number of
   legacy cryptography algorithms, but many devices are still running old code
   without support for newer algorithms.  Also, as of RANCiD 3.5, the ssh -c
   option default of "3des" has been dropped from all of the login scripts due
   to its affect on offered ssh version 2 (sshv2) ciphers, allowing sshv2
   negotiation to proceed as normal.

   See http://www.openssh.com/legacy.html, use ssh -v to display details about
   the connection negotiation to see what the remote device supports.  Also see
   Cisco bug https://tools.cisco.com/bugsearch/bug/CSCuo76464 and
   http://stackoverflow.com/questions/25341773/cisco-ssh-key-exchange-fails-from-ubuntu-14-04-client-dh-key-range-mismatch.

   Suggested fixes for these failures may include the following options being
   added to /etc/ssh/ssh_config or ~/.ssh/config:

   Host *
	KexAlgorithms +diffie-hellman-group1-sha1
	Cipher +3des
	Ciphers +3des-cbc

   Options can also be set in .cloginrc, such as:

   add sshcmd * {ssh\ -o\ KexAlgorithms=+diffie-hellman-group1-sha1}


Q. What else can I do with rancid?
A. The possibilities are endless...rancid is non-toxic when applied properly.
   see Joe Abley and Stephen Stuart's NANOG presentation:
	http://www.nanog.org/mtg-0210/abley.html
   or our NANOG presentation:
	http://www.shrubbery.net/rancid/NANOG29/


4) Extending RANCiD
Q. I wrote scripts for an unsupported device in rancid 2.x, but I am upgrading
   to 3.x and rancid-fe no longer works in the same manner.  Can I use the
   script with 3.x?
A. Yes.  The device type must be added to etc/rancid.types.conf such as:
	DeviceTypeName;script;RancidScriptName
	DeviceTypeName;login;LoginScriptName
   See rancid.types.conf(5).


Q. I Have a device that is not supported by rancid.  How can I add support
   for it?
A. You should first search the rancid-discuss mail list and the web for
   previous art.  Someone may have already accomplished or begun the task.
   If that is fruitless, you should query the rancid-discuss mail list, for
   someone still may have done the work or you may be able to hire or bribe
   someone.

   If you must write one, it is helpful to have a basic understanding of
   rancid's general process.  See rancid_intro(1) and this maillist thread
   thread:
   http://www.shrubbery.net/pipermail/rancid-discuss/2015-August/008630.html .

   You should begin with installation of the latest version of rancid.  Adding
   device support has been made easier in 3.0 and is being made easier as it
   progresses.

   Now, following the advice from Alan in the mail thread, choose the login
   script and rancid library that most closely resembles the new device.  If
   it resembles none of them, clogin and ios.pm are reasonable starting points.

   If you wish to contribute your scripts to the community, it is easier if
   they are already in the format that autoconf and automake require.  You
   accomplish this by beginning with the .in version of the scripts/libraries.
   The new files must also be added to automake &/ autoconf configuration files;
   configure.ac and various Makefile.am files.

   In some cases, it is possible to use an existing script without modification
   or just simple changes.  Do so, if possible, BUT we encourage you to
   contribute those changes back to the community so that they will be in the
   next version and it will be easier for you to upgrade in the future, AND
   be careful making changes as it is easy to break the login scripts.

   Otherwise, copy the files to the new names that you have chosen.  We normally
   use the name of the device's O/S for the library name; eg: iosxr.pm.  For
   the login script, we use a one or two character prefix added to login to
   differentiate them and try to keep the names unique within the filesystem.
   If you must create an pre-rancid 3.0 style rancid script, the name typically
   follows the same format as the login script.

   Add your definitions to rancid.types.conf(5).  Alter the login script so
   that interactive login works; then make -c, -s, and -x work.  There are
   more tips on testing the login script earlier in this FAQ.

   After the login script works, work on the rancid library.  First the inloop
   function, followed by the filter functions.  See tips regarding rancid -d
   and the environment variable NOPIPE earlier in this FAQ.


Q. I wish to extend an existing rancid device type with an additional command
   or alter the filtering of an existing command.  What is the recommended way
   to do this?

A. It is recommended that a new device type is defined, so that future upgrades
   can proceed more smoothly.  To do so, read the previous question in this FAQ
   and see the device type iosshtech in rancid.types.conf(5) for an example of
   altering the commands run for an existing device type ("ios"), adding a
   command and adding a new filtering function.
   


5) O/S specific
5a) General
Q. After an O/S upgrade, ssh logins are failing errors such as:
	Unable to negotiate with IP port 22: no matching key exchange method found. Their offer: diffie-hellman-group1-sha1
   or
	%SSH-3-DH_RANGE_FAIL: Client DH key range mismatch with maximum configured DH key on server.

A. The latest openssh has dropped support for less secure ciphers, but many devices
   do not support the newer ciphers, kex, etc.  Work-arounds:

   Set a different cipher in your .cloginrc, eg:
	add cyphertype * {aes256-cbc}

   Re-enable the old kex method in your ssh_config (weakdh.org):
	Host *
		GSSAPIAuthentication yes
		KexAlgorithms +diffie-hellman-group1-sha1

   Increase the key size in Cisco config:
	ip ssh dh min size 4096


5b) Linux
Q. Some device collections have erroneously duplicated characters and which
   characters are duplicated often change between collections.  Such as:
   - access-list 1 permit x.x.x.101
   + access-list 1 permitt x.x.x.101
A. This is likely a problem with Kerberized-telnet.  See
   http://www.shrubbery.net/pipermail/rancid-discuss/2011-September/005929.html
   http://www.shrubbery.net/pipermail/rancid-discuss/2012-February/006210.html

   There was also a bug prior to 3.0 affecting hlogin and other login scripts
   that use hpuifilter.


6) E-mail problems
Q. Can you help with e-mail delivery problems?
A. No.  rancid-discuss@, etc. are not Mail Transport Agent (MTA) support
   lists.  There are lists specific to Postfix, Sendmail, and all other MTAs;
   google for those lists and ask there.

   But, to explain basic information about rancid's use of the MTA is simple,
   rancid simply uses sendmail (the executable, named so for historical
   purposes and not to be confused with the MTA Sendmail) to send mail to the
   per-rancid-group aliases described in the rancid source README and
   rancid.conf(5) and affected by rancid.conf(5) and build-time configure
   options.

   All mail delivery is performed by the MTA.

   For debugging the MTA, review logs that your MTA generates and try sending
   mail to the per-rancid-group aliases manually using your favorite Mail User
   Agent (MUA) (Mail, mail, mutt, pine, etc) and see debugging options that
   your MTA and MUA offer for providing more logs, delivery receipts, etc.


7) I am still stuck
Q. I'm still stuck on this problem.  Where can I get more help?
A. A discussion list is available, rancid-discuss@shrubbery.net.  You must
   be a subscriber to post.  Subscribe like this:

   shell% echo "subscribe" | mail rancid-discuss-request@shrubbery.net

   Please, no questions about Unix or MTAs.  This is not a Unix, MTA, or
   Perl help list.  If you ask such questions, you will most likely be
   ignored.


8) License
Q. Please explain the RANCID license.
A. Quite simple; read it.  It is a slightly modified BSD license; it has an
   additional clause.
